Saturday, July 18, 2020

The Power of CPQ: Making the most out of every commercial interaction

To make the most out of every commercial interaction, more than anything else, you need the power of Salesforce CPQ.
It’s for two very special Salesforce CPQ Features. First, it records users’ activity from start to finish; second, it integrates recorded customer information with other Salesforce service clouds for every service rep to access it seamlessly.
The CPQ platform indexes customer information, arranges it coherently industry-wise, and curates it on basis of revenue, location, and even contact files.
Salesforce CPQ Solutions also documents interactions customers have with your sales reps.
So every time they show up, all necessary details from previous interactions will emerge for your sales rep to sell smart and personalized service.
Integrating Salesforce CPQ Billing with the Salesforce Commerce Cloud offers a range of insights.
It also brings automation to your selling and marketing processes. This helps turn commercial interactions into leads, or even sales.
Going by the Forbes report, globally the manufacturing industry will rake up, by the end of 2020, up to $685 billion in value-added revenue simply by deploying connected devices.

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